West 4th Strategy

IT Business Analyst

Denver, CO
Full Time
Experienced

IT Business Process Analyst
ROLE
We need an experienced Business Analyst for National Park Service, Denver Service Center (DSC). The Denver Service Center (DSC) Information Management (IM) Division provides enterprise-level IT support, application administration, and business process analysis to enable the design, construction, planning, and operational missions of the National Park Service (NPS). Over the last several years, the DSC has increasingly adopted Microsoft cloud technologies, including Project Online, SharePoint Online, Microsoft Teams, Power Platform, Azure, and
Power BI, to modernize collaboration, data management, and reporting. To ensure these platforms are effectively administered, integrated, and continuously aligned with NPS business needs, DSC requires a Business Analyst to document business processes, gather requirements, perform systems analysis, and provide user support for enterprise tool adoption. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package.
Apply today!

RESPONSIBILITIES

  • Provide support for SharePoint Online, including provisioning Teams/SharePoint sites and project folders, managing permissions, and securing content.
  • Maintain an enterprise scale collection of division specific, custom folder structures, within each project SharePoint site
  • Provide support for Microsoft Project Online, including creating and updating projects, managing permissions, and maintaining lookup tables.
  • Gather and document requirements for new projects, enhancements, and system integrations.
  • Facilitate requirements gathering workshops and prototyping sessions with business stakeholders to document current business procedures.
  • Translate requirements into structured user stories and establish acceptance criteria, including functional and non-functional requirements.
  • Conduct systems analysis and create design alternatives for projects involving new applications, enhancements, and system integrations.
  • Analyze feasibility of proposed changes and develop systems design alternatives, data models, and interface mappings.
  • Provide Quality Assurance (QA) support for modifications made to Power BI reports and assist in systems testing.
  • Provide ongoing customer support for SharePoint Online, including conducting informal training, researching technical issues, and responding to customer inquiries.
  • Coordinate project tasks, develop project documentation, and create test plans as needed.
  • Produce and maintain business and technical documentation to support IM projects.
EDUCATION/EXPERIENCE REQUIREMENTS
  • Bachelor’s degree in computer science, information systems, engineering, business, or relevant discipline with some technical and/or quantitative basis
  • 2+ years of experience gathering and documenting business requirements, facilitating stakeholder workshops, and producing user stories and acceptance criteria in an IT or enterprise systems context.
  • Demonstrated experience supporting or administering Microsoft Project Online, SharePoint Online, or Power Platform (Power Apps, Power Automate, Power BI) in a business analyst or functional support capacity.
  • Experience conducting systems analysis, evaluating design alternatives, and performing quality assurance or user acceptance testing for software enhancements, reports, or enterprise workflows.
  • 4+ years of experience can be substituted for the degree requirement
  • Each year of completed master’s or PhD degree-level coursework equates to 1 year of experience

LOCATION
  • Off-Site / Remote

CLEARANCE
  • U.S. citizenship required since this role supports the U.S. federal government
  • Must be eligible to obtain a DOI Access Card and complete a background investigation in accordance with HSPD-12

CLIENT
  • National Park Service (NPS), Denver Service Center (DSC)

TRAVEL
  • No travel required

WORK HOURS
  • 40 hours per week, 8 working hours per day
  • Work hours will be conducted during Mountain Standard Time and depending on employee location, may fall between 6am and 9pm Monday-Friday depending on geographical location

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility — W2

RELOCATION
  • Not eligible for relocation benefits

COMPENSATION
  • Salary Range: $87,000 - $95,000
  • Benefits: Benefits package includes options for health, dental and vision insurance coverage


West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.           

Other Considerations: applicants will be subject to a background investigation. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*