Program Support Specialist

Bethesda, MD
Full Time
Mid Level
Program Support Specialist
ROLE
We need an experienced Program Support Specialist at the Naval Dosimetry Center (NDC). The Naval Dosimetry Center is the U.S. Navy’s center of excellence for radiation protection, providing global dosimetry processing, consultation, and exposure tracking to ensure the health and readiness of Navy and Marine Corps personnel. In this role, you will provide enterprise-level program support services—coordinating documentation, scheduling, tracking, and program maintenance activities across approved programs and initiatives. You’ll collaborate with health science specialists and analysts, leverage data tools to support trend analysis, and contribute to quality assurance and records management efforts that directly support mission readiness. This is a full-time opportunity.
Apply today!

RESPONSIBILITIES
  • Provide enterprise-level program support by performing coordination, documentation, scheduling, tracking, and program maintenance activities in support of approved programs and initiatives.
  • Support program documentation and process management by organizing, updating, and maintaining procedures, guidelines, reference materials, training support documentation, and operational records using Government-approved templates and systems.
  • Collaborate with health science specialists, analysts, and other personnel to review and organize program documentation supporting program administration.
  • Support onboarding and offboarding activities by preparing documentation packets, tracking completion of Government-defined checklists, providing procedural guidance, and reporting status to designated personnel.
  • Support program execution by compiling, organizing, and presenting Government-provided program objectives, performance information, and process data into draft summaries, reports, or standardized formats.
  • Draft process or operational improvement suggestions for Government consideration.
  • Compile and track program-related data using Government-provided data sources and templates to support status reporting and trend visibility.
  • Leverage technologies such as SQL, Excel, and Power BI (or Government-approved equivalents) to conduct trend analysis on program-relevant datasets.
  • Identify patterns or anomalies and prepare draft analytic products for Government review.
  • Assist with routine quality support activities by documenting observed conditions, supporting automated system monitoring, tracking Government-identified corrective actions, and maintaining quality-related records.
  • Assist with the preparation, organization, and maintenance of program-related instructional, written, and oral briefing materials.
  • Support coordination sessions by preparing Government-approved content and draft communications for review and release by the Government.
  • Provide records and information management support by receiving, organizing, tracking, digitizing, and maintaining program records within Government-approved systems.
  • Identify incomplete or inconsistent submissions for Government awareness.
REQUIRED SKILLS/EXPERIENCE
  • Knowledge of statistical analysis methods sufficient to interpret and present data received from the Department of Defense (DoD), commercial sources, and medical treatment facilities.
  • At least one (1) year of experience supporting laboratory, technical processing, quality-controlled production, or comparable scientific/technical operations.
  • Experience performing duties in a laboratory setting with occupational radiation worker considerations; must be able to meet applicable access, safety, and training requirements established for the worksite.
  • Proficiency using Microsoft Office Suite programs (Microsoft Excel, Access, PowerPoint, and Publisher).
  • Ability to meet production timeliness and quality expectations in an operational environment where work products affect official dose-of-record reporting and may carry medical and legal significance.
  • Working knowledge sufficient to support ionizing radiation dosimetry operations, including quality-controlled processing, traceable recordkeeping, and technical documentation practices.
  • Demonstrates strong attention to detail and critical thinking skills.
PREFERRED SKILLS/EXPERIENCE
  • Prior experience supporting accredited laboratory environments (e.g., ISO/IEC 17025 or similar quality frameworks), dosimetry processing operations (including TLD systems), statistical/process control reporting, and technical customer support for distributed user communities.
  • Experience supporting shipment tracking and regulated handling/documentation, maintaining auditable technical records, and participating in audit/corrective-action workflows.
EDUCATION / CERTIFICATIONS
  • Associate degree or higher — required.
  • A Bachelor’s degree in physics, health physics, radiological science, chemistry, or a related field — preferred.
LOCATION
  • Bethesda Marlyand 
CLEARANCE
  • Secret Clearance — required
  • U.S. Citizenship required
CLIENT
  • Naval Dosimetry Center (NDC) / Navy Medical Center Force Protection Command
TRAVEL
  • No travel required.
WORK HOURS
  • Full time = 40 hours a week, 8 hours a day
EMPLOYMENT CLASSIFICATION
  • W2 Classification
RELOCATION
  • Not eligible for relocation benefits.

West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
 
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