Human Capital Processing Assistant

Human Capital Transactions Processing Assistant 

ROLE 

We need a Human Capital Assistant (Transactions Processing) for the U.S. Government Publishing Office (GPO). GPO’s mission is to provide publishing and dissemination services for official and authentic government publications to Congress, Federal Agencies, and the public. Your role as a Human Capital Assistant (Transactions Processing) is to support the Human Capital Operations team by managing key administrative and transactional tasks. This is a full-time opportunity with a competitive rate and a comprehensive benefits package. Apply today! 

Essential Duties and Responsibilities 

• Provides support for the processing of personnel actions and records management. Works closely with the Talent Acquisitions team, the Transactions Specialists and Benefits Specialists to process and onboard new applicants. 

• Provides administrative support for new employee orientation. 

• Provides administrative support for offboarding. 

• Processes routine personnel actions. 

• Support HC staff with administrative needs. 

• Inputs and verifies documents for employment in the onboarding module of the USA Staffing system required to onboard new hires. 

• Must stay apprised of human resource terminology, requirements, procedures required to process HR actions consistent with Office of Personnel Management (OPM) and 5 CFR rules and regulations governing recruitment, staffing and placement, pay and classification activities. 

• Ensures that the correct documentation is submitted with all personnel actions. Documents must be completed, routed, filed, and arranged in proper sequence. Discrepancies are identified and corrected within an established timeframe. 

• Processes routine SF-52s (Request for Personnel Actions) such as in-processing selectees, promotions, awards, details, within grades, name changes, reassignments, summer appointments, student and special emphasis programs, term and temporary appointments, death benefits, Thrift Savings Plan options, and retirements, in the appropriate automated systems. Ensures documents comply with OPM guidelines and are correct. 

• Contacts employees or supervisors to resolve questions before processing final actions; provides information on HR systems, processes, and procedures and/or provides brochures, applications, and other HR documents to employees. Performs final reviews on personnel documents to ensure data complies with appropriate Guide to Personnel Processing Actions (GPPA) guidance. 

• Provides support to Talent Acquisitions and Transactions Division Specialists, answers the phone, directs inquiries to the correct Specialist; and handles the customer-serves aspects of HR employment from the initial job offer to entry on duty (EOD). May prepare offer letters, and creates and distributes employment-related correspondence, e.g., offer letters, and orientation materials. Researches and resolves a variety of human resource problems relating to pay, performance, incorrect data on the Notification of Personnel Action. 

• Participates in conducting new employee orientation on a rotational basis and assists HC Specialist with the completion of new hire packages. 

• Updates GPO’s SF52 Dashboard /Tracker with accurate and concise information. (After training) 

• Responds to customer inquiries on such matters as procedures for filing applications, status or recruitments, kinds of vacancies in the organization, etc. 

• Assists with pre-employment process for new hires. 

• Computes service computation dates, variety of federal service credits. 

• Coordinates all pre-employment process requirements and conducts reference checks. Screens pre- employment forms for accuracy and completeness; and assists selectees in filling out forms when needed. 

• Establishes, maintains, and closes out recruitment files and other required records. 

• May respond to applicant questions concerning he submission of onboarding paperwork 

• Advises management and applicants of requirements for basic onboarding activities, in-processing, and investigations. 

• Examines codes and processes official personnel actions for GPO personnel. This includes verifying previous service, including military service and computes service computation dates (SCDs). 

• Establishes and maintains electronic Official Personnel Folders (eOPFs). 

• May work at the front desk in HCO or for the CHCO as needed. Greets customers, answers basic questions, answers, and routes calls. 

• Attends all staff meetings. 

• Attends business unit training sessions as necessary. 

Use of Information Technology Systems 

Works with automated personnel computer systems and software to process personnel and benefits actions, compute retirement annuities, service computation dates and should have working knowledge of the following: 

• NFC 

• EmpowHR 

• Epic 

• eOPF 

• USA Staffing onboarding module?? 

• Microsoft Suite including Word, Excel, Power Point, Sharepoint, Outlook and Teams 

• HC Dashboard - after training 

Experience and Education 

• Minimum of two (2) years relevant full-time experience within the last five (5) years.  

• Educational Level GED or High School Graduate 

Job Specific Knowledge/Skills/Abilities 

• Knowledge of coding and processing personnel actions this includes being able to correctly code Standard Form personnel actions with Nature of Action codes, tenure, probationary period, legal authority) 

• The Contractor should be experienced with USA Staffing onboarding modules. 

• Skilled and working knowledge of USA Staffing (onboarding components) 

• Skill and working knowledge of National Finance Center’s EmpowHR system. 

• Skill and working knowledge of OPM’s eOPF system. 

Language and Interpersonal Skills 

• Ability to communicate effectively verbally and in writing. 

• Ability to write email correspondences or formal letters to various customer groups. 

• Ability to work as a member of a team to collaborate and reach a common goal. 

Reasoning Ability 

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 

• Ability to deal with problems involving several concrete variables in standardized situations. 

LOCATION 

•  Washington, DC 20401 or can be Remote 

CLEARANCE 

• Background investigation required as this position supports the federal government. 

CLIENT 

• U.S. Government Publishing Office (GPO) 

TRAVEL 

• Travel will not be required 

WORK HOURS 

• Full time = 40 hours a week, 8 hours a day 

BENEFITS 

• Comprehensive healthcare, vision, and dental. 

• Retirement (401k & Roth) 

EMPLOYMENT CLASSIFICATION 

• W2 Classification 

RELOCATION 

• Not eligible for relocation benefits.  

West 4th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.  

Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.