West 4th Strategy
Information and Engagements Manager
Frederick, MD - Full Time
Information & Engagements Manager
ROLE
We need an experienced Information & Engagements Manager at the Defense Health Agency (DHA) Research & Development (R&D) - Medical Research and Development Command (MRDC). DHA R&D-MRDC is a global command supporting medical research for warfighter’s unique requirements. This division provides strategic communications, public affairs, marketing, and multimedia support to the PAO. In this role, you will lead command visits and engagements, manage formal taskers, coordinate SMEs and stakeholders, and maintain the command’s engagements calendar and after-action reporting. Importantly, you will also serve as the on-site supervisor and manager for Strategic Communications, Marketing, and Multimedia Support contract staff, ensuring quality delivery across all workstreams. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.
RESPONSIBILITIES
- Serve as the on-site supervisor and manager for all Strategic Communications, Marketing, and Multimedia Support contract staff, overseeing day-to-day operations and performance
- Organize requests and invitations for command visits with senior military, Congressional personnel, and private-sector partners
- Design visits, secure locations, and create agenda outlines for showcased programs and products
- Research issues, solicit inputs, conduct analyses, and implement solutions to achieve objectives
- Develop command taskers and serve as the tasking-system point of contact
- Manage communications between customers and SMEs from initial contact to final outcome
- Distribute official correspondence including invitations, agendas, registration information, hotel details, and reminders
- Manage and coordinate meetings, vendors, attendee communications, on-site registration, check-in, and protocol
- Conduct pre-visit preparation and day-of setup and teardown
- Develop talking points and coordinate/clear presentation materials with the PAO
- Quickly draft social media posts and short blurbs tied to visits and engagements
- Assist with invite creation and lists for large events, and support ancillary needs such as catering, name tags, and event packets
- Provide support for conferences and trade shows
- Maintain an accurate visit calendar and after-action (lessons learned) file
- Generate and share original content on social channels in coordination with Strategic Communications
- Support protocol functions as needed
- Minimum of five (5) years of experience aligned with job duties
- Familiarization with AI Tools – preferred
EDUCATON
- Degree in communication-related fields - preferred
LOCATION
- Fort Detrick, Frederick, MD 21702
CLEARANCE
- U.S. citizenship is required
- Ability to pass DoD background check
CLIENT
- Defense Health Agency (DHA), Strategic Communications Division (SCD)
WORK HOURS
- 40 hours per week
- 8 hours per day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility — W2
RELOCATION
- Not eligible for relocation benefits
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
